Hello. *I attemped to log in to my instagram account five days ago, and couldnt. Accor...

GetHuman1642386's customer service issue with Instagram from November 2018

21839 similar
0 following
Help with my Instagram issue
Did that get it fixed?
Waiting to see if GetHuman1642386 fixed the issue with our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1642386's own words
Hello. *I attemped to log in to my instagram account five days ago, and couldnt. According to instagram, my account had been deactivated because I had violated their terms of use agreement, however, it was possible it had been deactivated by mistake, and that I could appeal it. *I followed the link, and on-screen instructions to appeal this "ruling." (The instructions had me fill out a sheet. Full name, username, email, and check that my account was not a business account.) I hit submit. *A few minutes later, an email, with more instructions, including: *reply with an email saying I own the account, and an attached photo. The photo being of my face, the code supplied in the email handwritten on a piece of paper with my full name and username, and my hand visibly holding the piece of paper. *I have done this three times because I have yet to hear any type of response or confirmation of receipt of the email. **I did nothing wrong. *Help?
GetHuman1642386 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman1642386 fixed the problem
We are waiting for GetHuman1642386 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1642386 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1642386
Nov 28th, 2018 - 9 mons ago
I have an issue with Instagram too
Seen by 3 customers so far
Similar issue to 21839 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman1642386 started working on this issue
Nov 28th, 2018 1:34am
GetHuman1642386 indicated the issue is not fixed yet.
Nov 28th, 2018 1:35am