Hello. *I attemped to log in to my instagram account five days ago, and couldnt. Accor...

GetHuman1642386's customer service issue with Instagram from November 2018

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The issue in GetHuman1642386's own words
Hello. *I attemped to log in to my instagram account five days ago, and couldnt. According to instagram, my account had been deactivated because I had violated their terms of use agreement, however, it was possible it had been deactivated by mistake, and that I could appeal it. *I followed the link, and on-screen instructions to appeal this "ruling." (The instructions had me fill out a sheet. Full name, username, email, and check that my account was not a business account.) I hit submit. *A few minutes later, an email, with more instructions, including: *reply with an email saying I own the account, and an attached photo. The photo being of my face, the code supplied in the email handwritten on a piece of paper with my full name and username, and my hand visibly holding the piece of paper. *I have done this three times because I have yet to hear any type of response or confirmation of receipt of the email. **I did nothing wrong. *Help?
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Instagram

Customer service issue
Reported by GetHuman1642386
Nov 28th, 2018 - 9 mons ago
I have an issue with Instagram too
Fixed
Seen by 3 customers so far
Similar issue to 21839 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman1642386 started working on this issue
Nov 28th, 2018 1:34am
GetHuman1642386 indicated the issue is not fixed yet.
Nov 28th, 2018 1:35am