I am the new Social Media representative at a nonprofit in Western NY. After the last e...

GetHuman1640201's customer service issue with Instagram from November 2018

5 views | 21798 similar | 0 following
Help with my Instagram issue
First: share to improve GetHuman1640201's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1640201 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1640201's own words
I am the new Social Media representative at a nonprofit in Western NY. After the last employee in charge of our account left, we haven't recovered the most recent login credentials. Unfortunately, the organization went through a name change and the last employee never updated our email address to reflect that change. I can see our Instagram activity through Facebook but I cannot change the email so I can reset the password. This is really hard because our organization is VERY small. We are suffering without access to Instagram to promote our art shows and holiday events. We are desperate to start building our brand again after this last person left... We do not want to duplicate our account and start from scratch.

GetHuman1640201 did not yet indicate what Instagram should do to make this right.

I have an issue with Instagram too
How GetHuman1640201 fixed the problem

We are waiting for GetHuman1640201 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instagram customer problems.
What Do I Do If I Can't Follow Anyone on Instagram?What Do I Do If I Can T Follow Anyone on Instagram?What Can I Do If I Cant Receive a Password Reset Email or Text on Instagram?How Can I Get into My Instagram If I Forgot My Password and Email?How can I get into my Instagram if I forgot my password and email?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
instagram deleted my account for not following the terms of the social media but...I deleted the app Instagram off my phone one day because I wanted a social media...I deactivated my Instagram account because I needed a break from all my social me...I wanted to temporarily deactivate my Instagram to take a social media break. But...I logged out of my instagram for a social media cleanse and can't remember my p...Hello, I run the social media instagram for @mysteriouslyyoursto and I've been lo...Instagram, mistakenly made account, I don't do social media, DELETE MY ACCOUNT NOW...I forget my instagram p***word nd not linkes with social media nd forget email. M...Hi I am a social media marketing photographer I recently had an account disabled...I am taking over the social media management for a client and I can't log in...
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1640201 fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman1640201
Nov 27th, 2018 - 2 years ago
I have an issue with Instagram too
Not resolved
Seen by 5 customers so far
Similar issue to 21798 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman1640201 started working on this issue
Nov 27th, 2018 8:32pm

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians