Respected Instagram Team,*My name is Dhaliwal kuldeep. I have been using Instagram for...

GetHuman1542194's customer service issue with Instagram from November 2018

Help with my Instagram issue
Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman1542194's own words
Respected Instagram Team,*My name is Dhaliwal kuldeep. I have been using Instagram for a while. I am writing this email to you regarding an issue that I am unable to Login into my Instagram account. As I have turned on *FA for my account by Authentication app. So the problem is When I try to login into my Instagram account I am asked for a code which I can get from authentication app but to login into that app I have to putt an instagram key in it but I have forgotten that key and don’t know where to find it. I have tried MANY times but I have not been Answered by you. I don’t know why I am not getting any Answer from you. I may be taken as a fake account holder of this account because of sending many mails but sir for verification you may have whatever kind of verification you want but please help me sir as soon as possible because I really want to open my account, this is very important account for me sir****
GetHuman1542194 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman1542194
Nov 12th, 2018 - 4 mons ago
I have an issue with Instagram too
Fixed
Seen by 3 customers so far
Similar issue to 19899 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman1542194 started working on this issue
Nov 12th, 2018 12:01am
GetHuman1542194 indicated the issue is not fixed yet.
Nov 12th, 2018 12:03am