Hello, you removed a post from @rha***memes claiming it borke community guidelines. We...

GetHuman-jrjoh's customer service issue with Instagram from November 2018

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The issue in GetHuman-jrjoh's own words
Hello, you removed a post from @rha***memes claiming it borke community guidelines. We are a small meme page trying to bring smiles to the members of Ridgeland High School Honors Academy. We purposely try to offend as few people as possible, and post nothing controversial. You removed our "tag yourself" meme, which was our most liked post ever. It was our first post to ever surpass *** likes. You claimed it broke community guidelines, so I would like to take a moment and explain how the post broke none of the guidelines.***. Share only photos*videos that you've taken or have the right to share.**The photos we used were on school staff directory websites, which had no outlying rule to say we were not allowed to use them. We used them in a parody sense, furthering our legal right to use the photos. We didn't break this rule.***. Post photos and videos that are appropriate for a diverse audience.**We make our memes for our community. It is not less appropriate than a page posting cat memes, or memes about any other topic. There is no way that we broke this rule.***. Foster meaningful and genuine interactions.**If anything, we did exactly this. People were commenting tagging themselves as our beloved teachers. That was amazing, everyone loved it. We did not break this rule.***. Follow the law.**A long explanation is not needed this one. We made a meme with nothing hateful or illegal in it. Couldn't have broken this rule.***. Respect other members of the instagram community.**We called no one out. We didn't disrespect any member of the instagram community. We didn't break this either.***. Maintain our supportive environment by not glorifying self-injury.**Literally nothing in our post commented on this, therefore we could not have broken this rule.***. Be thoughtful when posting newsworthy events. **We didn't comment on anything newsworthy in the very slightest. We came nowhere close to breaking this rule.***We are just a small page, and we want to make people smile. I ask, please, put back up our post which was our first to reach a hundred likes. We did nothing wrong and would like the community guideline deletion reverted. Thank you.

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Instagram

Customer service issue
Reported by GetHuman-jrjoh
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 19496 others
0 customers following this

Timeline

GetHuman-jrjoh started working on this issue
Nov 7th, 2018 10:18pm