Instagram, *Recently my account was disabled on Instagram wrongfully. I was bullied, ha...

GetHuman-klotzsas's customer service issue with Instagram from October 2018

59 views | 17205 similar | 0 following
Help with my Instagram issue
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GetHuman-klotzsas's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-klotzsas will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-klotzsas can let us know if they help or not.
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Before contacting them, items GetHuman-klotzsas may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-klotzsas's own words
Instagram, *Recently my account was disabled on Instagram wrongfully. I was bullied, harassed, and wrongfully reported by girls who are harassing me in my personal life off of Instagram. I sent Instagram the police report ( ******** taken in toronto ontario ** decision ). Instagram then sent me back an email saying that my account had been restored and they had reactivated it and that if I had any trouble logging in to contact them back and they would assist me. I went to login after being told my account was back up and wasn’t able to login so I sent an email back like I was advised and I have yet to hear any response. I had no violations, photo reports, or any warning before being deactivated and I would like Instagram to follow through on bringing back my account and allowing me access

GetHuman-klotzsas did not yet indicate what Instagram should do to make this right.

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Customer service issue
Reported by GetHuman-klotzsas
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 59 customers so far
Similar issue to 17205 others
0 customers following this


GetHuman-klotzsas started working on this issue
Oct 16th, 2018 9:28pm

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