I tried to open my instagram app on my iPhone but when I opened it, it said I had been...

GetHuman1194329's customer service issue with Instagram from September 2018

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Help with my Instagram issue
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GetHuman1194329's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1194329 will want to follow the link below to head to their help center. We will check on GetHuman1194329 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1194329 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1194329's own words
I tried to open my instagram app on my iPhone but when I opened it, it said I had been logged out. When I tried to log into my account it opened as an account that was not mine but it gave me complete access to that account. I tried to log in again and it gave me an option to log in with my facebook and so I tried to do so and it just created a whole new account. I searched my account on one of my friend's instagram apps on their phone and my original account was still active, but I have no access to it. Please let me know how I can gain access into my account again. The email attached to my original account is no longer a working email, however my phone number is attached to that account. My phone number is **********
GetHuman1194329 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Customer service issue
Reported by GetHuman1194329
Sep 24th, 2018 - 4 mons ago
I have an issue with Instagram too
Not resolved
Seen by 24 customers so far
Similar issue to 14831 others
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GetHuman1194329 started working on this issue
Sep 24th, 2018 11:56pm