My Instagram account was hacked. The hacker changed the email address, deleted my Faceb...

GetHuman-nflorian's customer service issue with Instagram from August 2018

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The issue in GetHuman-nflorian's own words
My Instagram account was hacked. The hacker changed the email address, deleted my Facebook link to Instagram, and deleted my phone number that is linked to my Instagram account. I have tried to get Instagram to change my account back to me and have had no luck. The account was opened with the email address of *****@***.com. the hacker changed the email address to *****@***.com. My instagram name was ninaw***. The hacker has changed it to rakomushi. This account has the first year of my daughters life on it and it is very important that I regain control. Please help me. I have used the "get more help" function on instagram several times. I have sent them a picture with me holding a hand written paper with the code they provide and every time I get back a generic email with no help.
I want my account back
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Instagram

Intagram
Customer service issue
Reported by GetHuman-nflorian
Aug 27th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 11147 others
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Timeline

GetHuman-nflorian started working on this issue
Aug 27th, 2018 3:43am