Hi. My Instagram account has been hacked. This is not only a concern on a personal leve...

GetHuman1001031's customer service issue with Instagram from August 2018

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0 following
Help with my Instagram issue
GetHuman1001031's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1001031 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1001031 can let us know if they help or not.
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The issue in GetHuman1001031's own words
Hi. My Instagram account has been hacked. This is not only a concern on a personal level but it is linked to my businesses Instagram as well so I am worries they will post there. They have changed my username and password so it no longer even recognizes my username at all. It is imperative I get this sorted out as soon as possible. My account WAS under madelynereece. It is now showing my account (all my pictures) under the name of Dusida Morgan. I can provide any and all verification needed to prove this is my account. My Instagram account was started with an older email that I know longer use but I do still have access to it if need be. (M*****@***.com) although I would prefer to be contacted my current email address listed below.
GetHuman1001031 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Instagram

Customer service issue
Reported by GetHuman1001031
Aug 16th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 8 customers so far
Similar issue to 9941 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman1001031 started working on this issue
Aug 16th, 2018 6:46pm
GetHuman1001031 indicated the issue is not fixed yet.
Aug 16th, 2018 6:48pm
GetHuman1001031 indicated the issue is not fixed yet.
Aug 16th, 2018 7:48pm