My original Instagram name was Roshi*Rabbit attached to email *****@***.com and phone n...

GetHuman-leorub's customer service issue with Instagram from August 2018

23 views
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9692 similar
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0 following
Help with my Instagram issue
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The issue in GetHuman-leorub's own words
My original Instagram name was Roshi*Rabbit attached to email *****@***.com and phone number ***-***-****. My account was hacked and the hacker changed the email and phone number associated with the profile, so I am not able to log in. When you look up my original username the profile comes up under the hacker's name Anayazel Alexa. This hacker has control of my profile with all of my pictures and content. I have since had to make a new profile since no one has assisted me. They keep sending me password resets for my current profile which is Master*Roshi*Yoshi. All I would like is for Instagram to close down the original profile that was hacked because it is not right that person is allowed to hijack my entire profile and nothing is being done about it.
GetHuman-leorub did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-leorub
Aug 14th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 23 customers so far
Similar issue to 9692 others
0 customers following this
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-leorub started working on this issue
Aug 14th, 2018 3:34pm
GetHuman-leorub indicated the issue is not fixed yet.
Aug 14th, 2018 5:43pm
GetHuman-leorub indicated the issue is not fixed yet.
Aug 14th, 2018 5:44pm
GetHuman-leorub indicated the issue is not fixed yet.
Aug 15th, 2018 6:09pm
GetHuman-leorub indicated the issue is not fixed yet.
Aug 16th, 2018 1:10am
GetHuman-leorub indicated the issue is not fixed yet.
Aug 16th, 2018 2:24am
GetHuman-leorub indicated the issue is not fixed yet.
Aug 16th, 2018 3:12am
GetHuman-leorub indicated the issue is not fixed yet.
Aug 16th, 2018 4:30am
GetHuman-leorub indicated the issue is not fixed yet.
Aug 16th, 2018 5:12am
GetHuman-leorub indicated the issue is not fixed yet.
Aug 16th, 2018 1:07pm
GetHuman-leorub indicated the issue is not fixed yet.
Aug 17th, 2018 3:35am
GetHuman-leorub indicated the issue is not fixed yet.
Aug 17th, 2018 4:16am
GetHuman-leorub indicated the issue is not fixed yet.
Aug 17th, 2018 6:15pm
GetHuman-leorub indicated the issue is not fixed yet.
Aug 17th, 2018 6:16pm
GetHuman-leorub indicated the issue is not fixed yet.
Aug 17th, 2018 11:16pm
GetHuman-leorub indicated the issue is not fixed yet.
Aug 18th, 2018 5:48pm
GetHuman-leorub indicated the issue is not fixed yet.
Aug 18th, 2018 5:49pm