My instagram was hacked. It has been several weeks now. I have emailed instagram severa...
GetHuman-tarmer's customer service issue with Instagram from August 2018
Help with my Instagram issue
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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tarmer will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tarmer can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
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Before contacting them, items GetHuman-tarmer may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-tarmer's own words
My instagram was hacked. It has been several weeks now. I have emailed instagram several times. Tonight I received an email intended for effie*grissom** stating that someone tried to log into the account, and was prompted to confirm my identity by using a numerical code. Since I am NOT effie*grissom**, I am going to assume this is the person who hacked my account. The email also stated that if is was not me to change my password. I am unable to login to change the password, because when I try, it doesn't recognize my user name tina.armer, and although I received the email, it doesn't recognize it either, when I try to reset my password, to retrieve my account. I would greatly appreciate any help retrieving my account. I had a hot air ballon as my picture, it went to a picture of a little boy, or something. Now I have been told that it is a private account, as I have had friends check it. Thanks for your help.
GetHuman-tarmer did not yet indicate what Instagram should do to make this right.
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