I was using my Instagram Saturday morning. At around * pm I opened my Instagram to find...
GetHuman-jenmicbe's customer service issue with Instagram from August 2018
Help with my Instagram issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jenmicbe's own words
I was using my Instagram Saturday morning. At around * pm I opened my Instagram to find out I need to sign in again. So I did. Then I got a notification saying my username or email does not exist to a profile. So I tried looking up my account using another account I made and it wasn’t there so I thought it was deleted. Come to find out they changed my profile picture and username. So they must have changed my email and phone number. Instagram says there’s no issue and there’s no impersonation being done wrongly. Which is a complete joke. This person has hacked into my instagram and stole it from me and Instagram says they didn’t. And now they have access to my photos of * years!! Please help!!!!
GetHuman-jenmicbe did not yet indicate what Instagram should do to make this right.
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