Hello, today I tried launching Instagram as I normally do. Today it was different. It a...

GetHuman-clayhod's customer service issue with Instagram from August 2018

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0 following
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The issue in GetHuman-clayhod's own words
Hello, today I tried launching Instagram as I normally do. Today it was different. It asked me for my phone number so it could send me a * digit code. It would not let me into my account unless I got the code. I’m not aware why because I have never had this happen to me. I put in my phone number anyways and it never sent a code so I clicked “send another code”. This told to to wait ** seconds, so I did. Every time I clicked it it told me to wait another ** seconds. Eventually it gave me this error, “challenge*required” or something like that. I have tried resetting my password via email and it says my account is “user not found”. I have tried everything that I know what to do and the internet doesn’t seem to know the problem either. I asked my girlfriend to check my account and it had been deleted. Any help would be great. Thank you.**My username is Clayhodges* *My email is *****@***.com
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Customer service issue
Reported by GetHuman-clayhod
Aug 13th, 2018 - a yr ago
I have an issue with Instagram too
Seen by 5 customers so far
Similar issue to 9497 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-clayhod started working on this issue
Aug 13th, 2018 5:07am
GetHuman-clayhod indicated the issue is not fixed yet.
Aug 13th, 2018 12:11pm
GetHuman-clayhod indicated the issue is not fixed yet.
Aug 14th, 2018 12:08pm