Hi, My name Monica and I need help with someone hacking my account. The last time I was...

GetHuman-agypsygi's customer service issue with Instagram from August 2018

Help with my Instagram issue
The issue in GetHuman-agypsygi's own words
Hi, My name Monica and I need help with someone hacking my account. The last time I was able to access my account was the **st of July. The next day ( the *st of august) I wanted to take a break from instagram and so I simply deleted the app from my phone and on the *rd of August my sister had informed me that my instagram name had changed and my bio was no longer there and my profile picture was changed too. I tried logging in by accident with my facebook which I thought was my old account but was too late when I realized it wasn’t so I deleted that one. But I’ve tried everything to try and recover my old account. I tried to change my password and I used the new username on my account which is *"anayalarselena" and it said that it sent an email to "s*******d@l***.ru" which obviously is not my email. The email that I used for that account was "*****@***.com” and my username was “Agypsygirl***” hopefully you can help me instagram because I really don’t want to make a whole new instagram and add all my friends and all new photos and memories
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Instagram

Customer service issue
Reported by GetHuman-agypsygi
Aug 12th, 2018 - 7 mons ago
I have an issue with Instagram too
Fixed
Seen by 4 customers so far
Similar issue to 9466 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-agypsygi started working on this issue
Aug 12th, 2018 11:26pm
GetHuman-agypsygi indicated the issue is not fixed yet.
Aug 12th, 2018 11:27pm
GetHuman-agypsygi indicated the issue is not fixed yet.
Aug 13th, 2018 4:27am