To Whom It May Concern: **The account @amberhearditalia was recently shut down (the rea...

GetHuman-katiedv's customer service issue with Instagram from August 2018

18 views
 | 
9245 similar
 | 
0 following
Help with my Instagram issue
First: share to improve GetHuman-katiedv's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
Before contacting them, items GetHuman-katiedv may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-katiedv's own words
To Whom It May Concern: **The account @amberhearditalia was recently shut down (the reason given was copyright). However no chance to reply to any reports of copyright infringement was given.**Based on your guidelines noted here: https:**help.instagram.com****************?helpref*page*content, the users were supposed to have been notified with the contact information and email of the person filing the report, which never happened. **No email was ever received regarding this issue, nor a chance to respond or correct it. **We also believe we have been victims of targeted harassment via false reports of copyright infringement. **@amberhearditalia has been a beloved fan account for actress and activist @amberheard, who we have met and regularly communicate with via Direct Message here on Instagram. Most of the content posted was credited to the original source, or sent to us directly for news and promotional purposes. The account has a website linked to it, www.amberhearditalia.com, with a gallery that has the original images posted to. **Please let us know how we can respond to these erroneous accusations so we can recover an account that has over nine years of hard work from fans invested in it. **Thank you.
GetHuman-katiedv did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-katiedv fixed the problem
We are waiting for GetHuman-katiedv to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman-katiedv fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-katiedv
Aug 11th, 2018 - 7 mons ago
I have an issue with Instagram too
Not resolved
Seen by 18 customers so far
Similar issue to 9245 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-katiedv started working on this issue
Aug 11th, 2018 5:59am