Hello, **On tuesday my account @abbside was hacked and changed to @ragefuryleanna *The...

GetHuman974609's customer service issue with Instagram from August 2018

Help with my Instagram issue
The issue in GetHuman974609's own words
Hello, **On tuesday my account @abbside was hacked and changed to @ragefuryleanna *The hacker changed all my information: username, password, phone number, e-mail, facebook. I received NO emails from instagram asking if this was me so I was unable to recover the account. **I made a new account with the username @abbside and yesterday it was hacked again!!!!!!! Same ordeal. **I need one or both of the accounts recovered immediately. I have heard that this is unfortunately a common occurrence on instagram, however I have also heard that the account can be recovered if the rightful owner sends a picture of hands, face, and a written note. **Please let me know how to recover the accounts Asap as this is a violation of privacy. **Thank you
GetHuman974609 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman974609 fixed the problem
We are waiting for GetHuman974609 to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman974609
Aug 10th, 2018 - 7 mons ago
I have an issue with Instagram too
Fixed
Seen by 5 customers so far
Similar issue to 9140 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman974609 started working on this issue
Aug 10th, 2018 11:17am
GetHuman974609 indicated the issue is not fixed yet.
Aug 11th, 2018 12:41pm