i have this account that have not been able to access for a few years now, needless to...

GetHuman969976's customer service issue with Instagram from August 2018

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The issue in GetHuman969976's own words
i have this account that have not been able to access for a few years now, needless to say i moved on and have a created a new account long ago but i have recently had a strong interest in getting my account back, ive tried every single **** password i cant think of but who knows what my ** year old self would have put?? i have the original email from **** of me confirming the account and changing the password several times, but after pressing password reset it takes me to a completely different account connected to my facebook that has never been used, it leads me to believe my accound is not connected to any email, this account is “erika*is*the*bomb.com*” my current account is “mattlangloiss” you can clearly see from photos the person is me and i have another account with older pictures that could confirm this, “matts.hot”
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Customer service issue
Reported by GetHuman969976
Aug 9th, 2018 - a yr ago
I have an issue with Instagram too
Seen by 5 customers so far
Similar issue to 8995 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman969976 started working on this issue
Aug 9th, 2018 9:10am
GetHuman969976 indicated the issue is not fixed yet.
Aug 9th, 2018 9:12am