Hello I believe my Instagram has been hacked there is someone who has change the descri...

GetHuman-smallsa's customer service issue with Instagram from August 2018

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Help with my Instagram issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-smallsa's own words
Hello I believe my Instagram has been hacked there is someone who has change the description in my information on my account and has change my username. I have tried to click forgot password but Instagram does not recognize any of my emails or my username so I cannot recover my account. I reported the page and I’ve gotten several of my friends to also report the page and people have left this person messages but someone has completely changed the name of my Instagram account but still has all my pictures of me. **This is very weird and to me very uncomfortable that someone now has my account but is keeping all of my photos and all of the tags of my friends and impersonating me and giving people the wrong idea when they think they’re following me and they’re not. I would really like a response at some point as to what I can do to keep my account but just get my username and my pictures.
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Instagram

Customer service issue
Reported by GetHuman-smallsa
Aug 9th, 2018 - a yr ago
I have an issue with Instagram too
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Seen by 4 customers so far
Similar issue to 8964 others
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Timeline
GetHuman-smallsa started working on this issue
Aug 9th, 2018 1:46am