I went to open my Instagram app last night and after a brief flash of my newsfeed, I wa...
GetHuman968536's customer service issue with Instagram from August 2018
Help with my Instagram issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman968536's own words
I went to open my Instagram app last night and after a brief flash of my newsfeed, I was kicked out. When I attempted to log back in, I was told my username was invalid and was prompted to reset my password. When I logged into stephkelsall, I found my entire account was blank, no posts or followers were there. I left it for the evening thinking maybe there was an error and it would return to normal however when I logged in today, stephkelsall was still blank. I looked at my sister’s account to see if photos I had previously tagged her in were still there and they are but the username attached to those photos is now vudocagedavina. I looked at this profile and it is indeed my Instagram account that has been taken over by someone else. Please help me get control of my account back without deleting all of it’s content, I’ve been trying to sort this out for almost ** hours now and it is beyond stressful and invasive. Thank you for your help. Steph Kelsall
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