Good evening,*A few weeks ago my Facebook account was hacked and now my profile does no...

GetHuman-giadasci's customer service issue with Instagram from June 2018

Help with my Instagram issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
Good evening,*A few weeks ago my Facebook account was hacked and now my profile does not exist anymore. Some day after my Instagram account was also the victim of the same thing. According to my sources I found that the profile had been hacked under the username abi*hivyar with the name Eva. Then he changed the name and now I am not able to find him. Obviously the p***word, the username and the phone number to which my profile was ***ociated have been changed without my knowledge and consequently they do not allow me anymore to enter.*The name of my profile was giada*sciortino, I had **K followers, about **** posts and about *** followed. I'm from Milan and I'm a model, video clip actress, influencer* you can find some of my works on the internet* I was playmate for Playboy Italy in May ****. Obviously I need my profile, as I work there. I hope you can help me.*Id you need I could send some photos as evidence. I also could enclose photos of my do***ents to confirm my iden***y.*Thanks for the attention.*Giada Sciortino
I trust that Instagram will make this right and come up with a resolution that is fair.
Help with my Instagram issue
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Instagram

Customer service issue
Reported by GetHuman-giadasci
Jun 24th, 2018 - 2 mons ago
I have an issue with Instagram too
Fixed
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Seen by 3 customers so far
Similar issue to 4291 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-giadasci started working on this issue
Jun 24th 4:49pm
GetHuman-giadasci confirmed the issue is fixed. Hooray!
Jun 24th 4:52pm