Hello, my name is Monse Cardenas and have not been able to login to my IG account for n...

GetHuman782381's customer service issue with Instagram from June 2018

Help with my Instagram issue
The issue in GetHuman782381's own words
Hello, my name is Monse Cardenas and have not been able to login to my IG account for nearly * months now. I forgot my password and I tried to reset my password by logging into my email address that was linked to that IG account but apparently my email provider (yahoo) but a hold on my account because someone tried to hack it. *I spoke to a yahoo representative and informed me they could release my yahoo account back over to me with a charge of $** BUT I would not be able to gather any old information in that email. Practically, they would wash away everything on my account. *I would really appreciate if someone would contact me and help me recover my IG account (happymonse**)**My contact info: *(***) ***-**********@***.com**Thank you for your time and hope to hear from you at your earliest convenience. ****Kind regards, **Monse
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Instagram

Customer service issue
Reported by GetHuman782381
Jun 13th, 2018 - 9 mons ago
I have an issue with Instagram too
Fixed
Seen by 7 customers so far
Similar issue to 3529 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman782381 started working on this issue
Jun 13th, 2018 11:42pm
GetHuman782381 indicated the issue is not fixed yet.
Jun 14th, 2018 6:42pm
GetHuman782381 indicated the issue is not fixed yet.
Jun 15th, 2018 12:48am