Hello, Instagram Team.**My name is Barbara, i hope you guys are doing fine.**Im having...

GetHuman-bgnzlz_'s customer service issue with Instagram from May 2018

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Help with my Instagram issue
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The issue in GetHuman-bgnzlz_'s own words
Hello, Instagram Team.**My name is Barbara, i hope you guys are doing fine.**Im having an issue with my Instagram account. I recently moved to another country (from Venezuela to Argentina) and got a new phone number as well as a new cellphone.**The thing is that when i installed the app on my new phone, its doesn't let me log in because it takes it as a suspicious attempt. When i try to recover my account or receive the security code, its sends that code to the old number i used to have (which only works in Venezuela). With no means to go back to Venezuela and get signal in order to receive such code, i was wondering what are the steps i should be taking to recover my Instagram account. **It is really important to me to recover that account and Im willing to provide you with any information you need in order to confirm my identity. **My Instagram account is bgnzlz.**I appreciate the time and effort that would take you to help me, *Thanks in advance,**Have a nice day,**Barbara Gonzalez

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Instagram

Customer service issue
Reported by GetHuman-bgnzlz_
May 30th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 484 others
0 customers following this

Timeline

GetHuman-bgnzlz_ started working on this issue
May 30th, 2018 2:55am

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