Hello,*I have just changed phones and i'm trying to access our cafe instagram account o...

GetHuman721460's customer service issue with Instagram from May 2018

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Help with my Instagram issue
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Hello,*I have just changed phones and i'm trying to access our cafe instagram account on my phone. *I tried add account and what i thought was the email and password but it was not recognised. I then requested a new password it it says that teh email is not registered which i find v odd. We are @thelockercafe and have ***** followers. I think this account is linked to our buisness email *****@***.com*can you help
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Instagram

Customer service issue
Reported by GetHuman721460
May 26th, 2018 - 6 mons ago
I have an issue with Instagram too
Fixed
Seen by 4 customers so far
Similar issue to 509 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman721460 started working on this issue
May 26th 7:54pm
GetHuman721460 confirmed the issue is fixed. Hooray!
May 27th 9:15pm