I purchased a Arkelstorp desk from your Columbus location yesterday, March **, ****. I...

GetHuman-rshimko's Looking For an Item issue with Ikea from March 2021

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I purchased a Arkelstorp desk from your Columbus location yesterday, March **, ****. I started building it today and was disappointed to find that the fasteners on the drawers were made of plastic. Part number ******. I was extra careful fastening one of them but was having difficulty due to a hole that was not bored well. I was forced to over torque the fastener and as I feared, it shattered. I really like the desk but cannot use it as the drawer falls apart every time I open that drawer. I would appreciate it if you would send me a couple replacement parts. The part number once again is: ******. If you had a metal version of that, that would probably be better but at a minimum I'd like the original part replaced. Please let me know if this is possible. My address is ***** Breckenridge Lane, Strongsville, Ohio *****

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Ikea

Looking For an Item issue
Reported by GetHuman-rshimko
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 9094 others
0 customers following this

Timeline

GetHuman-rshimko started working on this issue
Mar 21st 9:32pm

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