I have purchase a online order in Ikea.com on ****. And it has been delivered tomorrow...

GetHuman-gaoborui's customer service issue with Ikea from September 2020

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The issue in GetHuman-gaoborui's own words
I have purchase a online order in Ikea.com on ****. And it has been delivered tomorrow which is ****. The order number is: *********. I found one of the item was wrong. I was order two LINNMON tabletop with "white*white stained oak effect" color, and the price is $**.** for each without tax. But Ikea delivered two "light gray*white" color tabletop, the price is $**.** for each without tax. I don't like this color, and also I don't want it. I just wanna give my original order back. The closest Ikea store is **.* mile away from me and my car was not able to put it in, that's also the reason I make the online purchase and pay $** for the freight. Could you help me on this issue. Thank you so much!**I want IKEA send the right part which are two LINNMON tabletop with "white*white stained oak effect" color to me.

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Ikea

Customer service issue
Reported by GetHuman-gaoborui
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 12470 others
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Timeline

GetHuman-gaoborui started working on this issue
Sep 29th, 2020 9:30pm