Scheduled IKEA delivery July **th from original order. Get multiple emails and voice me...

GetHuman5061660's customer service issue with Ikea from July 2020

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The issue in GetHuman5061660's own words
Scheduled IKEA delivery July **th from original order. Get multiple emails and voice messages confirming July **th delivery. On July ** out of nowhere get emails and messages saying will be delivered on July **th between **AM-*PM. I call IKEA on July ** to tell them this mistake. They recognize mistake and say don't worry the delivery will happy on July ** instead. However, on July ** I get a call from the delivery company trying to deliver the items when I'm not there. I told them to put the item back. I call IKEA and can't get through. I call the delivery company who says they have only received * out of * parts of this delivery, so there is no planned delivery for July **th. They told me to call IKEA. Meanwhile, if you try to call IKEA, the answering service will hang up on you automatically due to high call volume. I just want my item to be delivered in full tomorrow July **th as I scheduled.

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How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
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Ikea

Customer service issue
Reported by GetHuman5061660
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 8554 others
0 customers following this

Timeline

GetHuman5061660 started working on this issue
Jul 13th 9:16pm

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