IKEA's website says it it possible to order on line and pick up in certain IKEA locatio...

GetHuman4847402's customer service issue with Ikea from May 2020

Help with my Ikea issue
The issue in GetHuman4847402's own words
IKEA's website says it it possible to order on line and pick up in certain IKEA locations instead of having the order delivered to your home. I ordered ** pieces of the Boaxel System and wanted to pick all the pieces up at IKEA in Paramus NJ. It looks like the Paramus location cannot do this but it looks like IKEA New Haven CT can fulfill the order. The problem is their website keeps telling me that "this location has received its maximum order capacity for the day, try again tomorrow" I've tried for a few days and I'm getting the same message. I want to know if or when I can order online and pick up items at the IKEA in Paramus NJ or if this location will not be open soon, then when the New Haven CT location will be able to provide pick up services. Thank you SO much! Mary Harada

GetHuman4847402 did not yet indicate what Ikea should do to make this right.

How GetHuman4847402 fixed the problem
My issue is NOT fixed. You were suppose to wait on the phone line for an IKEA rep to answer but no one ever got back to me.
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How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
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Ikea

Customer service issue
Reported by GetHuman4847402
May 20th, 2020 - 3 years ago
Fixed
GetHuman4847402 shared how to fix
Seen by 58 customers so far
Similar issue to 6241 others
0 customers following this
Items needed
Account name
Account email
Account phone number
Account address
Order number

Timeline

GetHuman4847402 started working on this issue
May 20th, 2020 2:42pm
GetHuman4847402 confirmed the issue is fixed. Hooray!
May 20th, 2020 6:54pm

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