Our case number is ****-***** We have had many many issues with our order i dont know w...

GetHuman1565568's customer service issue with Ikea from November 2018

2 views
 | 
8858 similar
 | 
0 following
Help with my Ikea issue
Next: our robot will wait on hold for GetHuman1565568 to get a Ikea rep on the line!
Always use the GetHuman Phone tocall Ikea. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1565568's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (3 mons ago)
First: share to improve GetHuman1565568's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1565568's own words
Our case number is ****-***** We have had many many issues with our order i dont know where to start. We had an order come damaged back in June. we were to receive a replacement and we got a delivery date changed *-* times. Finally asked for a refund to be done with it. I spent way too many hours on the phone with customer service trying to get it delivered. WE were told we would receive the refund in *-** business days, TWICE. Still have not. Received that. We have filed a dispute. Please help me resolve this for this is the worst customer care experience i have EVER experienced and would like to be compensated. I had a customer care worker give me her email and i was told if i didn’t get the refund to email her. I did and I haven’t heard back. I would like to get a gift card in the amount of the refund i was to be provided with if thats easier. Please get back to me as soon as you can. I have tried calling the customer care line over ten times but its says your call volume is too large and you can not take my call at this time. UNREAL. I look forward to hearing from someone very soon. Hopefully the top manager.
GetHuman1565568 did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman1565568 fixed the problem
We are waiting for GetHuman1565568 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ikea's attention and get better help faster. Tap below to get started.
Having Ikea issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ikea email you?
This email address isn't valid
Follow this issue
See how GetHuman1565568 fixes it.
This email address isn't valid

Ikea

Customer service issue
Reported by GetHuman1565568
Nov 15th, 2018 - 3 mons ago
I have an issue with Ikea too
Not resolved
Seen by 2 customers so far
Similar issue to 8858 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account name
Account email
Account phone number
Account address
Order number
Timeline
GetHuman1565568 started working on this issue
Nov 15th, 2018 5:41pm