Hello,**I am contacting IKEA about a couch I purchased from them that was supposed to b...
GetHuman-brannock's customer service issue with Ikea from August 2018
Help with my Ikea issue
The issue in GetHuman-brannock's own words
Hello,**I am contacting IKEA about a couch I purchased from them that was supposed to be delivered to my apartment last Monday, ** **. When the delivery truck arrived, it only had the covers for the couch. I called the delivery company, North American Logistics, and they were unable to find the couch after performing a warehouse search. The company then directed me to call IKEA, who I have been unable to reach through the customer service hotline.**Please contact me as soon as possible so that I can reschedule a delivery date. The information for my order and my contact information is copied below. I would greatly appreciate any assistance you can provide.**Order Number: **********Driver Number: *****Name: Brannock Furey*Email: *****@***.com*Phone Number: (***) ***-******Thank you,*Brannock Furey
GetHuman-brannock did not yet indicate what Ikea should do to make this right.
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How GetHuman-brannock fixed the problem
Repeatedly call the delivery company. I was unable to contact IKEA, but luckily North American Logistics was able to help me.
Please help with my Ikea issue
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