Hello,**I am contacting IKEA about a couch I purchased from them that was supposed to b...

GetHuman-brannock's customer service issue with Ikea from August 2018

Help with my Ikea issue
The issue in GetHuman-brannock's own words
Hello,**I am contacting IKEA about a couch I purchased from them that was supposed to be delivered to my apartment last Monday, ** **. When the delivery truck arrived, it only had the covers for the couch. I called the delivery company, North American Logistics, and they were unable to find the couch after performing a warehouse search. The company then directed me to call IKEA, who I have been unable to reach through the customer service hotline.**Please contact me as soon as possible so that I can reschedule a delivery date. The information for my order and my contact information is copied below. I would greatly appreciate any assistance you can provide.**Order Number: **********Driver Number: *****Name: Brannock Furey*Email: *****@***.com*Phone Number: (***) ***-******Thank you,*Brannock Furey

GetHuman-brannock did not yet indicate what Ikea should do to make this right.

How GetHuman-brannock fixed the problem
Repeatedly call the delivery company. I was unable to contact IKEA, but luckily North American Logistics was able to help me.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Ikea customer problems.
How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
Do you have a customer issue as well?
We can help you get Ikea's attention and get better help faster. Tap below to get started.
Having Ikea issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Ikea

Customer service issue
Reported by GetHuman-brannock
Aug 28th, 2018 - 3 years ago
Fixed
GetHuman-brannock shared how to fix
Seen by 9 customers so far
Similar issue to 6576 others
0 customers following this
Items needed
Account name
Account email
Account phone number
Account address
Order number

Timeline

GetHuman-brannock started working on this issue
Aug 28th, 2018 3:00pm
GetHuman-brannock confirmed the issue is fixed. Hooray!
Aug 28th, 2018 4:16pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies