I have been to the Ikea store in emeryville CA twice since Thursday to buy a queen size...

GetHuman631758's customer service issue with Ikea from August 2018

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The issue in GetHuman631758's own words
I have been to the Ikea store in emeryville CA twice since Thursday to buy a queen size duvet cover (product number: ***.***.**). They haven't had these in stock but on Friday they said they should have some on Monday but to call first to make sure. I cannot find any possible way to contact anyone at that store. I've been trying for an hour and am extremely frustrated. This is the number for that particular store: ***-***-****. It asks for an extension (which I don't have) and if you don't provide one, it hangs up on you. I have tried to find extensions online and can't. I've also tried general customer service number (***-***-****) for Ikea several times. With this, I either get a voice telling me "our circuits are busy right now," or I end up being on hold for a very extended period of time. It's a shlep for me to get to the store and I'd like to know if they even have it before I go there.
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Ikea

Customer service issue
Reported by GetHuman631758
Aug 13th, 2018 - a yr ago
I have an issue with Ikea too
Not resolved
Seen by 3 customers so far
Similar issue to 5422 others
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Timeline
GetHuman631758 started working on this issue
Aug 13th, 2018 6:04pm