I want to get my ipass updated and paid

GetHuman7568078's customer service issue with I-Pass Illinois from June 2022

Help with my I-Pass Illinois issue
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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman7568078's own words
I want to renew my I Pass that expires ****.*Number on the I Pass is G***************My name is Robert A. Kieckhefer and I have had an I Pass for ** years or more.*My email address is: Rob.Kieckhefer@KieckheferGroup.com*I may have used my gmail email address: Rob.K*****@***.com*Your system does not recognize my email addresses or my name as my user name so i am stuck.*Thank you for your help*Rob

GetHuman7568078 did not yet indicate what I-Pass Illinois should do to make this right.

i have had an ipass for ** years and gave you a credit card to charge.*I think the card number was changed and I need to get a new card number on file
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I-Pass Illinois

Customer service issue
Reported by GetHuman7568078
Jun 24th, 2022 - 3 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 345 others
0 customers following this