My account keeps getting switched to Hulu Live and I don’t want it. On some apps there...

GetHuman-meganhap's Dispute a Charge issue with Hulu from March 2021

Help with my Hulu issue
First: share to improve GetHuman-meganhap's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-meganhap may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-meganhap's own words
My account keeps getting switched to Hulu Live and I don’t want it. On some apps there’s no indicator you’re clicking on something that’s part of the live plan AND there should be a confirmation screen that asks you if you really want to upgrade to $**.** a month. This has happened probably a half dozen times in the last year and I just keep paying it, but I’m done. Please put a confirmation screen in place so people are aware they’re clicking on something that will upgrade their plan significantly. Please refund me for the charge that just hit today for $**.**. Thank you.**Megan

GetHuman-meganhap did not yet indicate what Hulu should do to make this right.

How GetHuman-meganhap fixed the problem

We are waiting for GetHuman-meganhap to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hulu's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Hulu issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Dispute a Charge issue
Reported by GetHuman-meganhap
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 11103 others
0 customers following this


GetHuman-meganhap started working on this issue
Mar 20th 6:48pm