Wanted the hulu spotify deal*My existing hulu account is serviced by amazon pay but spo...

GetHuman-timpolla's customer service issue with Hulu from March 2019

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The issue in GetHuman-timpolla's own words
Wanted the hulu spotify deal*My existing hulu account is serviced by amazon pay but spotify said that this could be transferred to spotify after I signed up for spotify premium*Deactivated payment to hulu through amazon via amazon pay page*Signed up for spotify premium*tried to activate free hulu on existing account*said my account is not eligible ( we have no addons) presumably because it is serviced by amazon pay rather than direct through hulu.*Please advise how to proceed . There are no options other than amazon pay listed on my hulu account page. The Amazon pay link takes me to a page that does not exist on hulu website.*Thank you.
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Hulu

Customer service issue
Reported by GetHuman-timpolla
Mar 12th, 2019 - 5 mons ago
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GetHuman-timpolla started working on this issue
Mar 12th 9:11pm