After going through two of your Advocates and not getting a satisfactory resolution, I...

GetHuman-hiss's customer service issue with Hulu from February 2019

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The issue in GetHuman-hiss's own words
After going through two of your Advocates and not getting a satisfactory resolution, I asked to be placed in touch with a supervisor.**After thirty minutes on Hold, Ricardo picked up and informed me that he had been running several diagnostics to determine the source of the difficulty.**He was unable to reach a satisfactory conclusion, perhaps through no fault of his own.**I have to wonder: Why doesn't HULU have a call-back provision, similar to our credit card, where and when I'm consigned to a queue with a pending response, sometimes ** minutes later, instead of leaving me on Hold?**I would also like to suggest that you change from using email addresses for log-in information. There must be a more efficient, simpler, more direct method.
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Hulu

Customer service issue
Reported by GetHuman-hiss
Feb 15th, 2019 - 8 mons ago
I have an issue with Hulu too
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Seen by 3 customers so far
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Timeline
GetHuman-hiss started working on this issue
Feb 15th 5:38pm
GetHuman-hiss shared this issue with others over email
Feb 15th 5:39pm
GetHuman-hiss indicated the issue is not fixed yet.
Feb 15th 5:41pm