I was attempting to use the free trial version of Hulu, but was charged for the actual...

GetHuman-ditzybel's customer service issue with Hulu from October 2018

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The issue in GetHuman-ditzybel's own words
I was attempting to use the free trial version of Hulu, but was charged for the actual paid service. There was no indication that I was signing up for an actual paid subscription, as the same payment information was required for both the free trial and the actual subscription. I didn't want to commit to a full subscription until I had seen if I was pleased with the service, and I am not pleased that I was not informed the free trial had ended. I would like to be refunded to me, as I cancelled the subscription the day I paid for it. I am not trying to cancel mid-billing cycle and have not used the service at all.
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Customer service issue
Reported by GetHuman-ditzybel
Oct 18th, 2018 - 3 mons ago
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GetHuman-ditzybel started working on this issue
Oct 18th, 2018 1:05am