I was attempting to use the free trial version of Hulu, but was charged for the actual...

GetHuman-ditzybel's customer service issue with Hulu from October 2018

3 views
 | 
25600 similar
 | 
0 following
Help with my Hulu issue
First: share to improve GetHuman-ditzybel's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-ditzybel to get a Hulu rep on the line!
Always use the GetHuman Phone tocall Hulu. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-ditzybel may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
The issue in GetHuman-ditzybel's own words
I was attempting to use the free trial version of Hulu, but was charged for the actual paid service. There was no indication that I was signing up for an actual paid subscription, as the same payment information was required for both the free trial and the actual subscription. I didn't want to commit to a full subscription until I had seen if I was pleased with the service, and I am not pleased that I was not informed the free trial had ended. I would like to be refunded to me, as I cancelled the subscription the day I paid for it. I am not trying to cancel mid-billing cycle and have not used the service at all.
GetHuman-ditzybel did not yet indicate what Hulu should do to make this right.
I have an issue with Hulu too
How GetHuman-ditzybel fixed the problem
We are waiting for GetHuman-ditzybel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hulu's attention and get better help faster. Tap below to get started.
Having Hulu issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Hulu email you?
This email address isn't valid
Follow this issue
See how GetHuman-ditzybel fixes it.
This email address isn't valid

Hulu

Customer service issue
Reported by GetHuman-ditzybel
Oct 18th, 2018 - a mon ago
I have an issue with Hulu too
Not resolved
Seen by 3 customers so far
Similar issue to 25600 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ditzybel started working on this issue
Oct 18th 1:05am