I had changed my debit card on file to a different one and the old debit card was charg...

GetHuman1190947's customer service issue with Hulu from September 2018

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The issue in GetHuman1190947's own words
I had changed my debit card on file to a different one and the old debit card was charged $**.** and the new one was charged $** when the new one is suppose to be charged both charges. I had changed debit card information right after last months charges and no where does it say if I changed my debit card information after a certain day it will still be charged. I want the $**.** reimbursed on the old debit card ending in ****. Thank you.
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Hulu

Customer service issue
Reported by GetHuman1190947
Sep 24th, 2018 - 2 mons ago
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Timeline
GetHuman1190947 started working on this issue
Sep 24th 2:39pm