I need a refund I was unaware of this.

GetHuman1163923's customer service issue with Hulu from September 2018

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The issue in GetHuman1163923's own words
Nothing my kid did it ... My kid took my card without me knowing & it charged my card on ******* (**.**)& I didn’t see it but I’m going through my email & I’m just now seeing it tried to charge me again & I’m just going through my email & see where they are having trouble charging it this time. Also charged on these dates but don’t know why******* ( $*.**)******* ($*.**)
I’m a single mother & need my money to take care of my daughter.
I just need a refund l.
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Customer service issue
Reported by GetHuman1163923
Sep 19th, 2018 - 6 mons ago
I have an issue with Hulu too
Not resolved
Seen by 5 customers so far
Similar issue to 8920 others
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GetHuman1163923 started working on this issue
Sep 19th, 2018 1:58am