Hi. I was on the phone with you guys yesterday... someone couldn’t find my account beca...

GetHuman-eapasq's customer service issue with Hulu from August 2018

4171 similar
0 following
Help with my Hulu issue
First: share to improve GetHuman-eapasq's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-eapasq to get a Hulu rep on the line!
Always use the GetHuman Phone tocall Hulu. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-eapasq may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-eapasq's own words
Hi. I was on the phone with you guys yesterday... someone couldn’t find my account because I forgot what email I signed up with and the card number wasn’t coming up, turned up I pay with amazon pay and I was connect with them... they gave me the subscription number for Hulu. It turns out I made a mistake with the email and it’s missing an “a” so I can’t reset my password. They wouldn’t change my email because the birthday on the account is wrong , not sure why and I couldn’t verify it. I would like this resolved ASAP. I can provide the subscription * as well as amazon pay number and the last * digits of my card. I need to know my log in information since I pay for this account. I would like to change the email my everyday email. If this can’t be resolved I’m canceling my account. Thanks.
GetHuman-eapasq did not yet indicate what Hulu should do to make this right.
I have an issue with Hulu too
How GetHuman-eapasq fixed the problem
We are waiting for GetHuman-eapasq to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hulu's attention and get better help faster. Tap below to get started.
Having Hulu issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Hulu email you?
This email address isn't valid
Follow this issue
See how GetHuman-eapasq fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-eapasq
Aug 12th, 2018 - 7 mons ago
I have an issue with Hulu too
Not resolved
Seen by 7 customers so far
Similar issue to 4171 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-eapasq started working on this issue
Aug 12th, 2018 3:42pm