Hulu continues to debit my account twice each month for service. I only have one accoun...

GetHuman-marciev's Cancel or Change Account issue with Hulu from April 2018

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The issue in GetHuman-marciev's own words
Hulu continues to debit my account twice each month for service. I only have one account.My kid bought me a Roku stick and I tried to login on there with my account info. It wouldn't work, so I ended up having to go through the steps to register through Roku. I contacted Hulu notifying them of the issues and requesting they merge the information if there were two accounts, but that didn't work. I want my money back from the second debit. I'm not sure how to resolve this issue because I used the same info on Roku that I used on my smart tv to establish the hulu account. Feel free to contact me at ***-***-**** or via email (this is best) at M*****@***.com
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Hulu

Cancel or Change Account issue
Reported by GetHuman-marciev
Apr 26th, 2018 - a yr ago
I have an issue with Hulu too
Not resolved
Seen by 7 customers so far
Similar issue to 49426 others
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account
Timeline
GetHuman-marciev started working on this issue
Apr 26th, 2018 5:31pm
GetHuman-marciev indicated the issue is not fixed yet.
Apr 27th, 2018 6:53pm
GetHuman-marciev indicated the issue is not fixed yet.
Apr 30th, 2018 12:34pm