I have been trying to get the voucher that I received for my birthday.*I was sent a let...

GetHuman1913555's customer service issue with House of Fraser from January 2019

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I have been trying to get the voucher that I received for my birthday.*I was sent a letter from yourselves asking me to reply back to the unique reference number that was given this was EVRP - *******.*I replied back to this letter and since then and * emails later and a number of telephone calls I have not received anything from yourselves*I am not happy with the service that I have received from House of Fraser.*Can this please be rectified as soon as possible Thank You**Karen Slack
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House of Fraser

Customer service issue
Reported by GetHuman1913555
Jan 7th, 2019 - a mon ago
I have an issue with House of Fraser too
Not resolved
Seen by 3 customers so far
Similar issue to 214 others
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Timeline
GetHuman1913555 started working on this issue
Jan 7th 1:21pm