Dear Sir*Madam**I placed the order ******** on **th August ****. I was given to underst...

GetHuman1003135's customer service issue with House of Fraser from August 2018

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The issue in GetHuman1003135's own words
Dear Sir*Madam**I placed the order ******** on **th August ****. I was given to understand that the purchase will be delivered from ********** onwards. Sad to say I received an email yesterday stating that if the order has not been received, it shall be cancelled & I shall obtain a refund. *I then went on via email to request a drop off at the nearest depot to AL*OXH. I have received no response to my request nor the cancellation or the refund. *I am beginning to get worried about this absence of communication.
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House of Fraser

Customer service issue
Reported by GetHuman1003135
Aug 17th, 2018 - a yr ago
I have an issue with House of Fraser too
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Seen by 8 customers so far
Similar issue to 2 others
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GetHuman1003135 started working on this issue
Aug 17th, 2018 8:26am
GetHuman1003135 indicated the issue is not fixed yet.
Aug 17th, 2018 11:32am
GetHuman1003135 indicated the issue is not fixed yet.
Aug 18th, 2018 10:49am
GetHuman1003135 indicated the issue is not fixed yet.
Aug 20th, 2018 9:51am