I am trying to access my old email account and I have been denied twice but the automat...

GetHuman2963309's Account Access issue with Hotmail from May 2019

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Username, Password, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2963309's own words
I am trying to access my old email account and I have been denied twice but the automated system. "automated system has determined that the information you provided was not sufficient for us to validate your account ownership"*I would like to access my account, as it IS my account, how can this be resolved? I can't imagine that the details I provided were not sufficient enough. The only questions I was unsure of were the password, obviously it's been a while. And the contact email and subjects lines of the corresponding emails. Give me a break. How can anyone remember those exact details at any given time. All my private personal information was correct. *PLEASE ADVISE!*Thank you,*Sarah
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Hotmail

Account Access issue
Reported by GetHuman2963309
May 22nd, 2019 - a mon ago
I have an issue with Hotmail too
Not resolved
Seen by 3 customers so far
Similar issue to 4149 others
0 customers following this
Timeline
GetHuman2963309 started working on this issue
May 22nd 3:16am
GetHuman2963309 indicated the issue is not fixed yet.
May 22nd 12:21pm