all of a sudden, the entire format and 'look' of our email completely changed...to the...

GetHuman-privinoc's customer service issue with Hotmail from November 2018

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The issue in GetHuman-privinoc's own words
all of a sudden, the entire format and 'look' of our email completely changed...to the point that its virtually useless to us!! I can't get anything to show in the inbox....which had several emails.....I can't move the junk email to the proper place to block it.....it's a complete mess and I'm sure we've been missing a lot of communication......also, whenever I send or forward an email from my yahoo account to our hotmail account.......it goes directly to deleted!!!!! I have no idea how that started....so I'm extremely frustrated with hotmail, to say the least!!!!!
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Hotmail

Customer service issue
Reported by GetHuman-privinoc
Nov 30th, 2018 - 6 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman-privinoc started working on this issue
Nov 30th, 2018 10:59pm