Pass word recovery

GetHuman1474235's customer service issue with Hotmail from November 2018

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Help with my Hotmail issue
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The issue in GetHuman1474235's own words
Recover my password ... I have an old email with hotmail I don’t want to loose it. Two weeks ago I changed my cell phone and because I was log in from my cell phone I forgot my password and could not log in again. Plz I love my email and all my work and contacts on it. I tried to request a password and because I put an old alternative accout i am not able to do so. I want to speak or anything with some one to prove my I dentity. My email is *Spring. R*****@***.com
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Customer service issue
Reported by GetHuman1474235
Nov 2nd, 2018 - a mon ago
I have an issue with Hotmail too
Not resolved
Seen by 4 customers so far
Similar issue to 1737 others
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GetHuman1474235 started working on this issue
Nov 2nd 11:28pm