It is not fixed yet.. I had them send to a yahoo email. but now it is saying i requested security info replacement. which I have not done. All i asked for was a dang code.. no code in email

GetHuman-bwanitch's customer service issue with Hotmail from November 2018

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The issue in GetHuman-bwanitch's own words
my hotmail. account. they messed with the looks and i was trying to get the old look back by going thru settings. now I am locked out of both email accounts for hotmail ... omg.. this is rediculous. I was trying to fix the mess of the new look you have in hotmail, and was doing settings to try and figure out how to get it back to the way it was yesterday, before you guys messed with it.. btw if its not broken dont mess with it.. i was doing settings, and it asked for password. i put my password in, and it asked me to go to my back up email to receive a code. I cannot get to my backup email. because I was not signed out of this account.. and I cannot put email below for you to contact me because I cant get into an hotmail account. HELP
that they never sent me a code to my yahoo email. they sent me a message to Security info replacement*To continue replacing your security info, click the button below.*Continue*If you didn't request this, please ignore this email.*Thanks,*The Microsoft account team
Not resolved unless I can get some kind of code.. this is all B.S.
been a customer since the beg. of hotmail
IT IS NOT FIXED. why is it saying FIXED! Now i have had them email codes. and call me a code. and I still cannot access my email accounts. not sure what to do!
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my hotmail. account. they messed with the looks and i was trying to get the old look back by going thru settings. now I am locked out of both email accounts for hotmail
Customer service issue
Reported by GetHuman-bwanitch
Nov 1st, 2018 - a mon ago
I have an issue with Hotmail too
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Seen by 5 customers so far
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GetHuman-bwanitch started working on this issue
Nov 1st 6:56am
GetHuman-bwanitch indicated the issue is not fixed yet.
Nov 1st 7:14am