I have * email accounts. Unfortunately when I tried to log into my secondary account...

GetHuman-markymcg's customer service issue with Hotmail from September 2018

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The issue in GetHuman-markymcg's own words
I have * email accounts. Unfortunately when I tried to log into my secondary account *****@***.com uk, it stated it recognised unusual activity and wanted to make security checks. I think it was because I logged on with my usual computer from another country, but therefore had no access to my registered phone number. I tried to recover the account by answering questions, but although I could answer maybe **% of teh questions correctly, it still refused me access. I can give detailed dates and topics of emails i sent to and from this account including tax documents I sent earlier this year that match the name of my primary account *****@***.com*I have the * previous paaswords that were used for this account, can you please help me get access back into my account again

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Customer service issue
Reported by GetHuman-markymcg
Sep 16th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 1240 others
0 customers following this


GetHuman-markymcg started working on this issue
Sep 16th, 2018 8:37pm