I have been the victim of a phishing email and, stupidly, gave my passwords and securit...

GetHuman1038152's customer service issue with Hotmail from August 2018

5 views | 1013 similar | 0 following
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GetHuman1038152's next move: find and follow the right step-by-step guide.
Hotmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1038152 will need to dig through the advice provided by Hotmail, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1038152 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Hotmail has better answers for you: Hotmail Help Center
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The issue in GetHuman1038152's own words
I have been the victim of a phishing email and, stupidly, gave my passwords and security answers. A friend has helped me to try to limit the damage done to my personal idenetity etc. and a report has been made to the UK police via the National Fraud Intelligence Agency (crime reference no: NFRC************).**As suggested by them, I need to delete all of the email accounts that could have been compromised and am now ONLY using a new account set up after this happened (*****@***.com). I am unable to access my hotmail accounts so please delete the following accounts with immediate effect:*******@***.com******@***.com******@***.com**Please reply to this email address with confirmation that the deletions have been made. My telephone number is **** *** *** **** (in North Cyprus) - you may have my old landline as a contact number **** *** *** **** but this is not currently working.**Thank you for your co-operation**Cheryl French

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Hotmail

Customer service issue
Reported by GetHuman1038152
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 1013 others
0 customers following this
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Timeline

GetHuman1038152 started working on this issue
Aug 26th, 2018 1:42pm
GetHuman1038152 indicated the issue is not fixed yet.
Aug 26th, 2018 3:01pm
GetHuman1038152 indicated the issue is not fixed yet.
Aug 28th, 2018 7:42am