I was instructed by jan Roberts email address jan.ajr@Hotmail.com to settle an invoice...

GetHuman-ferdivan's customer service issue with Hotmail from July 2018

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The issue in GetHuman-ferdivan's own words
I was instructed by jan Roberts email address jan.ajr@Hotmail.com to settle an invoice on *********. I paid him as instructed by the email dated ********* at *:**PM. Now Jan Roberts says that he did not send this request but somebody else and he wants to be paid. Can you help by telling me who send me the email on this date. I have already reported this to the police and the receiving Bank. My ISP says that HOTMAIL must be able to send me more info on this possible fraud transaction. Please help. Regards. FJ van Dijk.
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Hotmail

Customer service issue
Reported by GetHuman-ferdivan
Jul 19th, 2018 - a yr ago
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GetHuman-ferdivan started working on this issue
Jul 19th, 2018 3:24pm
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Jul 19th, 2018 3:25pm
GetHuman-ferdivan indicated the issue is not fixed yet.
Jul 19th, 2018 5:21pm
GetHuman-ferdivan indicated the issue is not fixed yet.
Jul 20th, 2018 8:10pm
GetHuman-ferdivan indicated the issue is not fixed yet.
Jul 23rd, 2018 4:09am