I was trying to sign in to my xbox *** account on my xbox one using my hotmail account...

GetHuman-zmarso's customer service issue with Hotmail from June 2018

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The issue and preferred resolution, in GetHuman-zmarso's own words:
I was trying to sign in to my xbox *** account on my xbox one using my hotmail account (*****@***.com) that it is linked to and it said somebody else might be using my account. So I went through the process of filling out the recovery from and filled everything out that I remember and it said the I didn't submit enough information. I really need access to my account so I need to know if there is another way to verify that I'm the account holder.
I trust that Hotmail will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-zmarso
Jun 25th, 2018 - 2 mons ago
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GetHuman-zmarso started working on this issue
Jun 25th 2:13am