We booked a hotel through hotels.com but then we were contacted by the hotel that they...

GetHuman5869404's customer service issue with Hotels.com from March 2021

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The issue in GetHuman5869404's own words
We booked a hotel through hotels.com but then we were contacted by the hotel that they had overbooked and I needed to contact the third party that I made the reservations with in order to get a refund.

GetHuman5869404 did not yet indicate what Hotels.com should do to make this right.

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Hotels.com

Customer service issue
Reported by GetHuman5869404
Mar 20th, 2021 - 3 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 1851 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman5869404 started working on this issue
Mar 20th 11:34pm