I’m a loyal customer that was be littled to the point of me going home instead of making money

GetHuman-haleyeyr's customer service issue with Hotels.com from May 2020

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The issue in GetHuman-haleyeyr's own words
Come to a fair resolution seeing as I wasted plenty of time and energy arguing about what they weren’t going to do even doe they was doing it ... I was given the run around and talked bad about (as the customer) *I was treated so badly, honestly I feel as if it was discrimination. I talked to four people, all who spoke very little English and all of them just seeming like they did not care in my time of despair having no where to go. I’ve been a gold member for YEARS and I’ve never been treated like this
I’ve been alone customer at a hotel.com for three years now and have an experience something like this
I want them to compensate for this whole night because I left stranded and embarrassed by the way that they treated me I’m trying to
I’ve been alone customer at a hotel.com for three years now and have an experience something like this
I want them to compensate for this whole night because I left stranded and embarrassed by the way that they treated me
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Hotels.com

Customer service issue
Reported by GetHuman-haleyeyr
May 15th, 2020 - a year ago
Not resolved
Seen by 15 customers so far
Similar issue to 2674 others
0 customers following this

Timeline

GetHuman-haleyeyr started working on this issue
May 15th, 2020 12:59am